SALES

5.0

SERVICE

4.5

204 ratings and 113 comments received in the last 90 days.

11 April 2025

We arrived at the dealership 5 minutes before the prearranged time. The salesman was heading out of the door as we were walking in. This man ignored us not as much as a nod of his head in acknowledgment. He went on a test drive with another customer.

11 April 2025

Neil looked after us very well. He was totally prepared at each stage and made it easy. Delivery process was perfet

04 April 2025

Very satisfied, Ross was very professional and friendly throughout the process. Communication was great via telephone and email. When I was allocated a registration I wasn't keen on having he quickly sorted it with no fuss.

02 April 2025

Everybody I engaged with with were so friendly without being pushy and answered all questions I had professionally and accurately. Excellent communication throughout which is very important to me

30 March 2025

Prompt delivery, smooth process (including financing). rNeil Paterson took care of everyone: professional, warm and with a good sense of humour. I appreciate that there was no

28 March 2025

Overall everything went very smoothly from initial enquiry to visiting Parks BMW at Stirling and choosing my new car. Lee and Ross focused on what I wanted and were easy to deal with. Provided regular updates and were great to deal with

26 March 2025

Excellent service given with every question answered in full.

21 March 2025

Car very well presented and delivered ahead of schedule

21 March 2025

Always a pleasure to deal with this BMW Centre from the point of initial order being placed for a new car until final delivery handover.

16 March 2025

Lee, our car salesman was very knowledgeable about the car I chose. When discussing the financial aspects of the car deal, I didn't like the desk setup as I felt everyone around could hear our conversation.

17 April 2025

I wasn't sure if I was receiving an inspection video for recent service. That was unclear to me.

16 April 2025

No issues

14 April 2025

My car has developed a warranty issue with the battery and I have yet to receive a call back from the service advisor to advise when the car can be booked in to have the battery replaced as Sytner and Douglas park are refusing to accept responsibilit

14 April 2025

Very pleased. It's always good doing business with them.

13 April 2025

I was impressed with your service and speed of my car being ready. The booking process was easy and friendly and I liked being able to check in in advance. Also the car was nicely cleaned for collection.

13 April 2025

Fast efficient and friendly.

12 April 2025

The gentleman I dealt with was superb... couldn't have been more helpful

10 April 2025

No problems, collected and returned car on time polite staff

09 April 2025

Jack at service reception was very good but have to rebook due to ordering in parts

09 April 2025

Satisfied with service carried out as expected.

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