OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
243 ratings and 129 comments received in the last 90 days.
16 November 2023
We felt everything was explained very coherently and would happily use the service again.
10 November 2023
1st class handover centre answered all questions and resolved any issues that arose.
09 November 2023
Vehicle handover was hassle free and great information and having the conditions I had it was smooth the full way through.
08 November 2023
As mentioned before the staff were friendly, approachable & very professional.
05 November 2023
Amar Arshad from Douglas Park Stirling made the whole changeover process extremely easy for us. He took care of everything. Very happy. I made sure to say to my family to contact Amar for any future purchases.
04 November 2023
Great handover
04 November 2023
I have purchased two cars from Neil Paterson and will be back in three years (hopefully)! for my next.
22 October 2023
Faultless from start to finish. Neil Patterson is a great asset to your business.
22 October 2023
Amar provided fantastic customer service at the BMW centre. Amar was very approachable and took the time to show me how various features of the car worked.
01 December 2023
I am very satisfied with the service I receive at BMW Stirling each time the car requires routine servicing or maintenance e.g. tyres, brake pads & discs etc.
29 November 2023
Superb staff
29 November 2023
Very friendly and helpful. Job done on time and l appreciated the delivery of my car to my house washed.
29 November 2023
In and out first thing in the morning with a loan car. Kept upto date with the progress right through.
29 November 2023
Yes very satisfied. Both my sons have Beamers, they also use Douglas Park. No complaints from my family.
29 November 2023
Unfortunatley the loan car that was organised had a problem and I had to wait for a car that was out with a driver coming back.
29 November 2023
Did the job
29 November 2023
Easy to book. Very help people
28 November 2023
I've been a customer there for decades and they've consistently kept the highest standards. Duncan Millar and all his team keep me at Stirling altho I live 30 miles away and am only a few miles from the nearest dealership
27 November 2023
Quick service
21 November 2023
A was bit dissappointed that I was not told about the £50 bonus scheme, for a second car being bought, same day by my Daughter . I was keeping unfortunately my purchase, a family secret up until that day, so Amad was not aware of my daughters car