Business Manager
As a Business Manager at Douglas Park BMW, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team in Stirling.
As a Douglas Park BMW Business Manager you will receive:<br />✔ Company vehicle.<br />✔ 30 days holiday per year.<br />✔ Full manufacturer product training and accreditation.<br />✔ Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.<br />✔ Childcare Vouchers Scheme.<br />✔ Vehicle, parts and servicing discount.
The right person will be required:<br />✔ To facilitate the sale of finance and insurance products for customers.<br />✔ To ensure the highest level of customer satisfaction is achieved.<br />✔ Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).<br />✔ Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).<br />✔ Monitors overall department performance.<br />✔ Achieve Park’s business plan objectives.<br />✔ Ensure that TCF objectives & process are carried out thoroughly.<br />✔ Maintain and develop good relationships with customers by meeting and exceeding their expectations.<br />✔ Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park’s Motor Group.<br />✔ Collect relevant Management Information (MI).<br />✔ Ensures that all Park’s Motor Group policies and objectives are followed.<br />✔ Continually observing for instances of financial crime (Money Laundering & Fraud).<br />✔ Ensure that all relevant training is carried out.<br />✔ Report to General Manager & Group Business Manager & Group Sales Director.<br />✔ In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.
The Benefits of working for Douglas Park BMW include:<br />✔ Access to Healthcare.<br />✔ Access to the Company Pension Scheme.<br />✔ Discounted Servicing for you and your family.<br />✔ Contributory Pension Scheme.<br />✔ Colleague Introductory Scheme.<br />✔ Industry leading discounts on purchases on new and used cars.<br />✔ Subsidised car purchase scheme accessible to you and your family.
<br />If you feel like you are the perfect candidate for this role - forward all CV's onto - elaine.edwards@parks.uk.com, paul.drennan@parks.uk.com, recruitment@parks.uk.com<br /><br /><br /><br />